In person-coaching to Bharat Petroleum team on business challenges using human centered design to bring in innovation. Manager Business Analytics and Insights Avinash Das “Thanks Gauri for such a great design thinking workshop !! So much of your presentation was just what I needed to boost my change in mindset and working practices for understanding internal or…
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19+ years of diverse and global experiences in areas of Innovation, Design Thinking, Culture, Agile and Strategy.
Freelance Innovation, Design Thinking and Org. Culture Trainer and Coach .
IDEO U Global Coach for Innovation & Design Thinking.
Worked with diverse organisations like Ford, General Motors, Bombardier Aerospace, Solvay Pharmaceuticals, Skyworks, Campbell Soups, IBM, SAP Labs, Thapar Group, Siemens, IIT Delhi, IIM Lucknow, DPS Mathura Road, Springdales School, IIC
As a Trainer and Coach help clients strategize to bring transformation in their organisation via Design Thinking, Culture, Innovation, Strategy and Agile by training, coaching and providing consultation to get business value faster , higher and for longer.
Have explored applicability of Design Thinking with blend of other coaching skills in diverse areas by coaching FMCG, corporates, social, government, K12(class 4th – 12th, teachers), University students(Under-grad/Post-grad/Doctorate), educationists(Deans, professors),social to become creative problem solvers & solve challenges.
As a Design Thinker: designed the environment, the culture of Innovation & enabled workforce to design better products, services in Ford Gurgaon (Coaching Teams on Innovation, Design Thinking, Designing Innovation Lab, Idea Room).
As a Strategist, designed strategy and enabled organization workforce design creative solutions in areas of smart mobility, smart cities with focus on consumer needs, behaviors,trends and consumer personas.Conducted Strategy sessions for Business and IT.Rolled out Strategic communications via storytelling.
Designed Employee experience for the Brand Ford.
Defined global culture strategy & Lead Culture Change in Ford India.
As an Agile Coach, defined global strategy and lead Agile transformation for Ford in India.
Read more about what I’m up to at www.gaurimohan.com/
Client Feedback :https://gaurimohan.com/testimonial-2/
Creating a Customer Centric Culture via Design Thinking
Launching a Car company in a new and a very dynamic market like India especially being mindful of cost and service oriented considerations is very challenging. It comes with cut-throat competition and related struggles of a highly dynamic market. This Automobile Giant had setup a base in India and yet after many years many IT…
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Designing consumer experience by learning ‘Exercising Empathy’ from mental health specialists.
‘Empathy’, the heart of Design Thinking: “The definition of empathy is the ability to be aware of, understanding of, and sensitive to another person’s feelings and thoughts without having had the same experience. As human-centered designers, we consciously work to understand the experience of our clients and their customers.These insights inspire our designs” — IDEO According…
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Coaching NPCI Teams on Customer Payment Dispute Challenges across 5 Products in association with RBI, ICICI, Axis, SBI, HDFC, Union Bank Jan-Mar’20
Recently I coached various teams across NPCI along with various banks, a financial org. that’s into digital payments enablement with a consumer base that’s massive, extremely diverse and ever-growing. Now, making payments for anyone is a BIG DEAL esp. safety, security, seamless and fast are few common consumer expectations.The consumers are spread across the entire…
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Wiley “Bring IT Women Back to work” 3 full days experiential virtual learning on Design Thinking resolving issues on consumer online experience
This is close to my heart! Proud moment! Bringing women back to work in India! Crafted and Facilitated 3 days extensive Design Thinking virtual and complete hands-on experience for these powerful and strong women from different parts of India (Hyderbad, Chennai, Telangana, Agra, Goa, Bangalore, Ooty) who are all gearing up with the industry and…
Read MoreEspire Leaders solving the right challenge by consumer centric lens to bringforth what is desirable, feasible and viable
Leaders feedback: Jonathan Isaac: Espire Infolabs Project Manager Jonathan Isaac:First ever training with 10% PPT and 90% practical sessions and scenarios…indeed it was a good learning….and we never felt that it was online….thanks Gauri.I loved the way the whole concept is being presentedto deal with the wicked problems.I loved the way the whole concept is…
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JadeGlobal HR and Interns exploring their challenge “HMW effectively communicate virtually with our stakeholders”
Sukanya Patwardhan Vice President Talent Development“Thank you so much for your excellent session on Design Thinking for our HR team and internship batch. You made complex concepts simple in an interactive manner with a real time exercise to solve a problem.(How might we communicate more effectively virtually?).Your examples on how design thinking is used in…
Read MoreATSGreens Real estate HR team exploring their HR challenges – Dec’20
ATS Greens, Payroll Head, Krishnavir Singh “Your Online workshop was very effective, impactful and had fun” ATSGreens Group, CHRO Archana Kumar “Excellent way of working on our HR challenge with radical collaboration virtually and helps us explore the problem in a empathetic and creative way.It helps us to challenge our assumptions too.” ATSGreens HR Sakshi Kushwaha “The…
Read MoreGlenmark Pharmaceutical Global HR team exploring HR challenges with Design Thinking
Creating an experience for the pharmaceutical giant Glenmark global HumanResourceteam on exploring designthinking for their HRchallenges via empathy to design people-oriented processes, tools and practices, employee experience to deliver wow customer experience.Curious HR veterans globally from Glenmark collection of businesses from Learninganddevelopment, benefits, HRBP, talentacquisition, Plant HR, Sales HR, Corporate HR Employeecentred and patientcentred approach…
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Gauri Mohan 